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Returns Policy

Returns and Refunds Policy

Thank you for shopping at PlantHouse.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 7 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

Before you return a product, please make sure that:

- The product was purchased in the last 7 days
    
- The product isn't used or damaged

- You obtained a Return Merchandise Number (RMN) from us

To obtain a Return Merchandise Number (RMN), contact us:

By visiting this page on our website: http://planthouse.co.uk/index.php?route=account/return/insert

Send the product to:  

Linden House
Millbuck Way
Sandbach
Cheshire
CW11 3HT
Shipping charges
Shipping charges incurred in connection with the return of a product are refundable.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items
Sale items can be refunded.

 

Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:

By visiting this page on our website: http://planthouse.co.uk/index.php?route=account/return/insert

 

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